Security
Crew Time records and Employment Hero payroll, separate responsibilities.
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Controls
What controls do we hold ourselves to?
Data residency
Payroll data is handled in Employment Hero. Ask for current Crew Time data handling documentation before relying on residency requirements.
Encryption
Encrypted in transit and at rest, with key management separated from application access.
Access control
Least-privilege roles, per-user access, and every privileged action logged against a named person.
Record keeping
Wage and time records retained for seven years as the Fair Work Act requires, and exportable in full.
Privacy
Handled under the Privacy Act 1988 and the Australian Privacy Principles, including tax file number rules.
Backups & recovery
Point-in-time recovery with tested restores, because a missed pay run is not recoverable socially.
Change control
Document construction configuration changes in Employment Hero so your payroll team can review historical decisions.
Exit
Your data leaves with you in full, in usable formats, without an offboarding fee.
Security questions
Where is payroll data handled?
Employment Hero is your payroll platform. Check its current data handling documentation, and ask us about Crew Time records separately.
Who at Project Payroll can see our data?
Only staff who need it to support Crew Time or the agreed Employment Hero setup work, under least-privilege access, with privileged actions logged against a named person.
How long do you keep records?
Seven years for wage and time records, as the Fair Work Act requires, and we make them exportable rather than trapped.
What happens to our data if we leave?
You get a full export in usable formats, and we delete what we're not legally required to retain. No exit fee.
Reviewed August 2026. Ask us for current documentation before you sign anything.