Support

Help with Crew Time and construction setup.

Ask about site timesheets and rosters, the Employment Hero handover, or your award and EBA configuration. Payroll remains with your team in Employment Hero.

15 minutes, your EBA, no sales script.

How it works

Who answers when you call?

  • Crew Time help

    Timesheets, rosters, site approvals and the Employment Hero handover.

  • Interpretation questions

    Review award and EBA clauses and how they should be configured in Employment Hero.

  • Agreement changes

    New rates, new clauses, renegotiated agreements, built and staged by us.

Support questions

What can you help with?

Crew Time timesheets, rosters and approvals, plus consulting to set up Employment Hero for construction and rebuild award or EBA rules.Custom quote, book a call

Can you make a payroll payment?

No. Your payroll team controls the pay run, reporting and payments in Employment Hero. We can help review construction configuration.

How do I ask about an agreement change?

Use the contact form and tell us which agreement and setup you want reviewed.

Reviewed August 2026.